Hillary Clinton’s Mistake

I don't want you to make the mistake that Hillary Clinton appears to have made in the recent tragedy in Benghazi, Libya. It's a key point for leaders and leadership. As you may know, the US Ambassador to the United Nations, Susan Rice, visited five talk shows on the Sunday following the killings of four Americans on September 11, 2012. Rice said, wrongly, that the event resulted from spontaneous … [Read more...]

Crisis And Project: Two Different Demands Of Leadership

A leader can be effective in handling a project and yet act very differently in the face of a crisis. I'll explain. A project--completing something that starts here and ends there--requires a leader who can oversee the execution of a plan, show flexibility in dealing with details that don't work out as expected, garner resources for use by the project team, and maintain a high or relatively level … [Read more...]

Flight 1549: Sullenberger’s Regret

One of the most provocative moments in my session on Flight 1549 and your leadership is the question about Sullenberger's interaction with passengers during the ill-fated flight. He only speaks to them once while they are airborne. He states, "Brace for impact." In hindsight, Sullenberger has admitted that he regrets his overall silence with the passengers. I've researched the flight very … [Read more...]