Personal Exasperation

Today I visited my local Verizon store. My task was to check on a bill, seeing what my options were for reducing costs. I suspect you've had a similar task, for which you either volunteered or were drafted, conscripted, and dragooned into performing. And in this instance I experienced serious personal exasperation. The attendee at the desk took ten minutes to notice me. Then, I was asked if I'd … [Read more...]